Price Indication Secure Emailing up to 20 users

Monthly costs

Secure Emailing 3.0

Number of usersPrice per month
1 to 20€168 per month

Between 1 and 20 users, you always pay the same rate, allowing your organisation to grow to 20 users without worrying about additional costs.

Flexible costs

SMS€0.12 per message
eIDAS message€2.10 per message
Large file via SecuFiler€0.26 per file
Plugin and/or SecuFiler€1.34 per user per month

One-time costs

Connection costs€331.08 per domain

*: No rights can be derived from these price indications. Prices are based on a 3-year contract and excl. VAT.

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Statement of Inclusions and Exclusions NCS 7516

NTA 7516 Criteria for Communication Service Providers

August 17, 2020 – Version 1.1

Group Criterion SecuMailer Value
Availability Minimum availability (6.1.2) Yes 99.95%
Maximum downtime duration (6.1.3) Yes 0
Maximum data loss (6.1.4) Yes 0
Integrity Origin verification (6.1.5) Yes eIDAS “Substantial” and “High”
Data integrity (6.1.6) Yes TLS / DANE
Non-repudiation of sender (6.1.7) Yes TLS / SPF / DKIM / DMARC
Sender authorization (6.1.8) Yes TLS / SPF / DKIM / DMARC
Confidentiality Data confidentiality (6.1.9) Yes AES256
Access confidentiality (6.1.10) Yes eIDAS “Substantial” and “High”
Communication confidentiality (6.1.11) Yes TLS / DANE
Legal basis for transmission (6.1.12) No Transmission basis is determined by the sender
International ad-hoc message traffic (6.1.13) Yes EU-based
Usability Continuity of ad-hoc messaging – replies (6.1.14) Yes ESMTP
Continuity of ad-hoc messaging – forwarding (6.1.15) Yes ESMTP
Security as convenience (6.1.16) Yes ESMTP
Readability (6.1.17) Yes ESMTP
Own copy (6.1.18) Yes ESMTP
Interoperability File integration (6.1.19) Partial An API is available
Multi-channel communication (7.2) Yes NTA 7516 Certified

REST API

Developer portal ›

SMTP API

GraphQL API

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Veilig Mailen zonder concessies

Je hebt geen controle over wat gebruikers doen, maar je bent wél verantwoordelijk voor het resultaat.

SecuMailer ondersteunt gebruikers met security by default: elke e-mail is automatisch veilig, zonder extra stappen, plug-ins of portalen. Voor de gebruiker voelt het als gewoon e-mailen, terwijl de veiligheid op de achtergrond wordt geregeld.

SecuMailer integreert naadloos in je bestaande infrastructuur en heeft minimale impact op IT. Je data blijft altijd binnen Europa, veilig onder de Europese privacyregels en volledig in lijn met de AVG.

Zo hoef je niet te kiezen tussen veiligheid, compliance en gebruiksgemak. Met SecuMailer heb je geen gedoe, zonder concessies.

Het meeste waardevolle bezit van je organisatie is gevoelige informatie

SecuMailer zorgt ervoor dat elke e-mail veilig wordt afgeleverd, zonder dat gebruikers erbij stil hoeven te staan.

Altijd compliant met EU-wetgeving

Iedere email is altijd in lijn met AVG, NTA 7516, eIDAS, NIS2 en DORA zonder dat de gebruiker een keuze hoeft te maken.

Volledige controle over je data met datasoevereiniteit.

Alle data blijft binnen de EU, altijd onder jouw toezicht. Zodra de email is afgeleverd verdwijnt deze volledig van onze server, het enige wat overblijft is het afleverbewijs: wat er niet is, kan ook niet lekken.

Eenvoudig in gebruik

Gebruikers mailen veilig zonder dat ze onderbroken worden in hun werk. SecuMailer werkt onzichtbaar, op de achtergrond zonder de gebruiker te belasten met emailbeveiliging.

Secumailer

You can’t control every user decision, but you’re still accountable for the outcome.

SecuMailer removes that responsibility from the user with security by default. No portals, no plugins, no extra steps, sending secure email feels exactly like sending regular email. It integrates seamlessly into your existing infrastructure, requires no user training, and has minimal impact on IT. All data is processed within the EU, fully aligned with European data protection laws. Thanks to full data sovereignty, your organization retains complete control over its own information. So that you can control the outcome, without relying on user decisions, without having tot compromise between safety, compliancy and ease of use.

Geen gedoe, geen extra stappen, altijd veilig en compliant.

Van verzonden tot veilige aflevering, stapsgewijs:

Gebruiker verstuurt mail → Transportregel toegepast → Encryptie toegepast → Tijdelijke opslag (<1 sec) → Afgeleverd bij ontvanger → Email verwijderd van SecuMailer platform

Step 1

Gebruiker verstuurt een veilige e-mail zonder extra stappen

Gewoon vanuit Outlook, Microsoft 365 of Google Workspace, zonder plug-ins of extra stappen.

Step 2

SecuMailer past encryptie toe op basis van de transportregels van de organisatie

SecuMailer past encryptie automatisch toe op mailserverniveau, volgens de transportregels van de organisatie. De gebruiker hoeft hier niets voor te doen, elke e-mail wordt automatisch versleuteld voordat deze wordt verstuurd.

Step 3

The email is delivered straight to the inbox

When legal frameworks such as NTA 7516 require additional authentication, the recipient verifies their identity via a secure link and a one-time SMS code. This code remains valid for up to 90 days by default, although your organization can set a shorter period if needed. During that time, recipients experience secure email just like regular email, fully compliant, without added friction.

Step 4

The email is deleted after delivery

Just like a letter leaves the postman’s hands, the message disappears from our servers the moment it’s delivered. Only the delivery receipt is kept for logging and compliance purposes.

Step 5

Full compliance, zero friction

Your email was sent, delivered securely, and is no longer stored. All processing happens on EU-based servers, fully aligned with GDPR and NTA 7516. No complexity, no loose ends just secure communication, done right.

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Product Features

SecuMailer

Mailen vanuit je eigen mailomgeving

You send emails as usual with Outlook, Gmail, or your server - no change. Secufolder ensures secure delivery in the background using patent-pending 25 step method securely via an alternative method - ensuring 100% safe delivery.

Delivery to the recipient’s mailbox

Aflevering in de mailbox van de ontvanger

Optional 2FA for recipients. Delivery possible via SMS or MMS once every 90 days, after which they cannot access incoming emails with a direct download. Organization can adjust this verification period..

Every email always secure

Iedere e-mail altijd veilig

Security at the organization level. Encryption on transfer of all emails to send emails—everything is secured by default unless exceptions are made for common recipient errors and data leaks.

Delivery without portal intermediaries

Aflevering zonder tussenkomst van portaal

No portals, plug-ins, or download links. Automatic mail processing, scans, implying only a professional email setup. We handle the rest..

Geen extra installatie of extra software nodig

SecuMailer is a SaaS (Software as a Service) solution. It’s cloud-based, so there’s no need to install any software. It integrates seamlessly with your existing mail server.

Works with all email clients

Werkt met alle e-mailclients

YCompatible with all major email clients. SecuMailer connects effortlessly with Outlook, Google Workspace, and Microsoft 365 (including F3), making it ideal for online email platforms.

Werkt op alle devices

Send secure emails from any device, anywhere. Whether you're using a desktop, smartphone, or tablet, your emails are always secure, no extra steps required. Work flexibly from any location on any device.

Integration with back-office systems possible

Koppelingen met back-officesystemen mogelijk

Integrates with various back-office systems. You can send emails directly from a file or case system, keeping all communication linked and documented in one place.

Delivery receipt available

Afleverbewijs beschikbaar

After delivery, the email content is deleted from our servers. We only retain the delivery receipt the legal proof that your email was successfully sent.

Functional _ shared mailboxes possible

Functionele / gedeelde mailboxen mogelijk

Shared mailboxes? No problem. Need to send secure emails from a shared inbox like ‘info@’? SecuMailer fully supports this.

Custom branding applicable

Eigen huisstijl toepasbaar

Maintain your branding. Since SecuMailer operates entirely in the background, your emails retain your original layout and branding.

Standaard bijlage grootte tot 40MB

Send attachments up to 40MB by default. Need to send larger files? Add our Large File plug-in to send up to 5TB. Regularly exchanging large files with clients? Our WebApp SecuFiler might be a perfect fit.

Verstuur tot 5TB met SecuFiler

Send attachments up to 40MB by default. Need to send larger files? Add our Large File plug-in to send up to 5TB. Regularly exchanging large files with clients? Our WebApp SecuFiler might be a perfect fit.

Integration with any professional mail server

Integration with any professional mail server

Connect SecuMailer to the mail server of any professional email client, such as on-premises Exchange, Exchange Online, or Google Workspace.

Implementation based on existing features

Implementation based on existing features

No additional software is needed to connect with SecuMailer. We integrate using your email server's existing features..

Security based on existing features

Security based on existing features

SecuMailer enhances your existing security measures to ensure 100% compliance with all laws and regulations applicable to your industry.

Security based on transport rules

Security based on transport rules

With mail flow rules, you maintain full control over your email security. As a result, emails are typically sent securely to every recipient. You can also create exceptions using the same rules, like sending Friday lunch orders to the local bakery..

API integrations available

API integrations available

Various API integrations are available: REST API and SMTP API. A technical demo can explore the specific options for your organization.

(Audit) logging available

center>After we deliver the email to the recipient, its contents are removed from our server. However, we retain metadata, which is accessible through logging.

(Audit) logging available

Two-factor authentication via SMS

If delivery with 2FA is chosen, the email recipient must verify their identity via SMS using two-factor authentication. By default, this verification remains valid for 90 days, though this can be configured by your organization.

SAML _ SSO available for the admin portal

SAML / SSO available for the admin portal

Access to the SecuMailer admin portal can be secured with 2FA, and Single Sign-On (SSO) based on SAML is also available.

GDPR

GDPR

By using SecuMailer, you are guaranteed to comply with GDPR requirements. Questions? One of our privacy specialists will gladly help!

Data minimization

Data minimization

We specialize in data minimization, one of the core GDPR principles. Unlike portal solutions, emails disappear from our platform after delivery, meaning we do not store privacy-sensitive information. What isn’t there can’t be leaked.

ECSO certification

ECSO (European Cyber Security Organization)

We are proud to be the only recognized provider for Secure Emailing certified as a full European Cyber Security solution. The ECSO label distinguishes European cybersecurity companies that operate based on European values. On May 9, 2023, Security Delta (HSD) awarded this label to SecuMailer.

ISO 27001 certified

ISO 27001

SecuMailer is ISO 27001 certified, the leading standard for information security. A copy of the certificate and statement of applicability is available upon request.

NEN 7510 certified

NEN 7510

SecuMailer is NEN 7510 certified, the standard for information security in healthcare. A copy of the certificate and statement of applicability is available upon request.

NTA 7516 compliant

NTA 7516

SecuMailer meets all requirements of the NTA 7516 and was certified until May 2023. This is the standard for secure emailing in healthcare and legal sectors.
View the NCS 7516 inclusion and exclusion statement

eIDAS certification

eIDAS

Since November 2023, SecuMailer has been fully certified for eIDAS REMS. As of July 1, 2024, SecuMailer is listed on the EU trusted list as a trusted provider of QREMS (Qualified Registered Email Service).

ISAE 3000 SOC 2 Type 2

ISAE 3000 SOC 2 Type 2

SecuMailer underwent an ISAE 3000 SOC 2 Type 2 audit with no findings or deficiencies. A copy of the certificate is available upon request. The audit report can be viewed in a joint session.

Personalized service

Personal service

It may not make us unique, but it defines us. We don’t work with customer numbers, but with company names and contact persons. Our dedicated team is always here for you, chances are, you’ll speak to the same person each time!

Easily reachable by phone

Easily reachable by phone

Have questions? We’re available by phone Monday to Friday from 09:00–17:00! Call us at +31 320 337 381.

Service commitment_ 99.95% uptime

Service commitment: uptime 99.95%

We guarantee 99.95% service availability annually, as outlined in our SLA.

Service and support from 9 to 5

Service and support from 9-17

We’re available for phone support on working days from 09:00 to 17:00. Prefer email? No problem, we respond quickly! Reach us at service@nl.secumailer.eenvoud.nl.

Self-service portal

Self-service portal

As a customer, you’ll have access to our self-service portal, where you’ll find: Frequently Asked Questions Release Notes SLA Reports User Guides

Monthly SLA reports

Monthly SLA reports

Our SLA includes promises to our customers. Each month, a report is available in the self-service portal showing how we’re meeting those commitments.

Made for organizations that handle sensitive data

Municipalities

Government & Municipalities

Communicate confidentially with citizens, departments, and partners, fully compliant with GDPR. Align with eIDAS requirements for legally registered digital delivery, with full traceability. SecuMailer delivers secure messages directly to the recipient’s inbox: a simple and secure way to share sensitive decisions, notifications, and documents. It’s secure, accessible communication without barriers.

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Health-Care

Healthcare providers

Send patient records, referrals, and lab results securely and in full compliance with NTA 7516 and GDPR. SecuMailer integrates with your EHR system and enables secure email that meets healthcare standards ensuring interoperability across organizations. Need to reach a patient? Your message arrives directly in their inbox: no portals, no repeated logins, just secure and accessible communication.

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Finance

Legal professionals

Communicate confidentially with clients, courts, and legal partners fully compliant with GDPR. Need legal proof of delivery? SecuMailer supports eIDAS-compliant registered email, ensuring full traceability and legal validity. For regular confidential messages: secure emails arrive directly in the inbox, with no portals or logins required. A flexible solution for both formal and everyday legal correspondence.

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Legal

Financial institutions

Send sensitive documents like payslips, tax returns, or financial statements securely and GDPR-compliant. With SecuMailer, you reach clients directly in their inbox, without requiring a portal or login. Need legal proof of delivery? Our eIDAS-compliant registered mail gives you full traceability. It’s professional, secure communication made simple for both you and your clients.

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business

Business Services

Whether you're sending contracts, proposals, reports, or personal data, SecuMailer ensures your emails are secure and fully GDPR-compliant. Messages are encrypted and delivered straight to the recipient’s inbox, without requiring portals, accounts, or logins. It’s a professional, accessible way to protect sensitive communication and strengthen trust with your clients.

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Housing

Housing & Property Management

Send rent contracts, payment reminders, or tenant communications securely and in full compliance with GDPR. SecuMailer lets you reach tenants and partners directly in their inbox. Need legal proof of delivery? Use our eIDAS-compliant registered email with full traceability.

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Compliance, built-in / Compliance & governance

Designed to align with GDPR principles: integrity/confidentiality, privacy by design/by default, data minimisation, accountability. Supports regulated contexts (NIS2; DORA for financial services). Evidence and reporting fit ISMS and audit requirements. EU data sovereignty is standard: hosted in European data centres operated by European providers, no dependence on hyperscalers. Certifications/attestations available (ISO 27001, SOC 2 Type 2, eIDAS; health flows align with NEN 7510/NTA 7516).

ISO_27001
ISO 27001 – International standard for information security management.
NEN 7510
NEN 7510 – Dutch standard for healthcare information security.
SOC2
ISAE 3000 / SOC 2 Type II – Assurance for security, availability, and privacy.
eIDAS
eIDAS (qERDS & qREMS) – EU qualified trust services, included in EU Trusted List.
ECSO Label: Recognising cybersecurity companies built entirely on European values and expertise.

More than 200 organizations rely on SecuMailer, every day

“With SecuMailer’s approach, all colleagues can safely send emails directly from their work account, regardless of whether they are using a work laptop, their phone, or a home PC.”
Blauw
Joost van der Borg
Privacy Officer van gemeente Pijnacker-Nootdorp

Ready to secure your email without disrupting your workflow?

SecuMailer makes secure emailing effortless. Whether you’re in healthcare, government, or finance, we help you meet the highest compliance standards with zero user friction, fast deployment, and proven reliability.

Experience how easy secure email can be.

Let’s explore the best-fit solution for your organization.

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